/* ==========================================================================
   help.eworldq8.com
   eWorld's own blue on a cool paper ground. Inter throughout, IBM Plex Sans
   Arabic for Arabic. A help site, so the type is set for reading and every
   page has the same chrome: logo, guides, language, get help.
   ========================================================================== */

:root {
  --paper:   #f6f8fb;
  --paper-2: #eef2f7;
  --card:    #ffffff;
  --ink:     #14202b;
  --ink-2:   #3f4d5c;
  --ink-3:   #5c6b7a;
  --line:    #d9e1ea;
  --blue:    #057fcd;     /* the logo. 4.27 against white, so never a fill under text */
  --blue-d:  #0466a6;     /* 6.1 against white: every filled element uses this */
  --blue-t:  #e3f1fb;
  --blue-text: #0466a6;   /* the blue that passes on white at small sizes */
  --coral:   #b9302a;
  --coral-t: #fbe6e4;
  --amber:   #8a5d05;
  --amber-t: #fff1cf;
  --sans:    "Inter", ui-sans-serif, system-ui, sans-serif;
  --arabic:  "IBM Plex Sans Arabic", "Inter", ui-sans-serif, system-ui, sans-serif;
  --shell:   1120px;
  --r:       14px;
}

* { box-sizing: border-box; }
/* The hidden attribute is a low specificity UA rule, so any class that sets
   display beats it. The Arabic guide page was showing both step lists and
   both buttons for exactly that reason. */
[hidden] { display: none !important; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { animation-duration: .001ms !important; transition-duration: .001ms !important; }
}
body { margin: 0; background: var(--paper); color: var(--ink); font-family: var(--sans);
  font-size: 17px; line-height: 1.6; -webkit-font-smoothing: antialiased; }
.shell { max-width: var(--shell); margin-inline: auto; padding-inline: clamp(1.15rem, 4vw, 2.25rem); }
a { color: var(--blue-text); }
:focus-visible { outline: 3px solid var(--blue); outline-offset: 2px; }
h1, h2, h3 { letter-spacing: -.025em; }

.skip { position: absolute; top: 0; inset-inline-start: 0; z-index: 20; width: 1px; height: 1px;
  overflow: hidden; clip-path: inset(50%); white-space: nowrap;
  background: var(--blue); color: #fff; padding: .8rem 1.2rem; font-weight: 600; }
.skip:focus { width: auto; height: auto; overflow: visible; clip-path: none; }

.kicker, .eyebrow { margin: 0 0 .4rem; font-size: .8125rem; font-weight: 700; letter-spacing: .04em; color: var(--blue-text); }

/* ---------------- chrome ---------------- */
.top { position: sticky; top: 0; z-index: 10; background: rgba(246,248,251,.9);
  backdrop-filter: blur(10px); border-bottom: 1px solid var(--line); }
.top-in { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding-block: .7rem; }
.brand { display: inline-flex; align-items: center; gap: .6rem; text-decoration: none; color: var(--ink); }
.brand img { display: block; width: auto; height: 30px; }
.brand-help { font-size: 1.0625rem; font-weight: 700; padding-inline-start: .6rem; border-inline-start: 2px solid var(--line); }
.top-nav { display: flex; align-items: center; gap: .55rem; }
.top-link { font-size: .9375rem; font-weight: 600; color: var(--ink); text-decoration: none;
  padding: .55rem .75rem; border-radius: 9px; min-height: 46px; display: inline-flex; align-items: center; }
.top-link:hover { background: var(--paper-2); }
.lang, .cta { display: inline-flex; align-items: center; min-height: 46px; cursor: pointer; font-family: var(--sans);
  font-size: .9375rem; font-weight: 600; border-radius: 9px; padding: .55rem 1rem; text-decoration: none; }
.lang { background: none; color: var(--ink); border: 2px solid var(--line); }
.lang:hover { border-color: var(--ink); }
.lang[lang="ar"] { font-family: var(--arabic); }
.cta { background: var(--blue-d); color: #fff; border: 2px solid var(--blue-d); font-weight: 700; }
.cta:hover { background: #03507f; border-color: #03507f; }
@media (max-width: 560px) { .top-link { display: none; } .brand-help { display: none; } }

.foot { background: var(--ink); color: #c9d3dd; }
.foot-in { display: flex; justify-content: space-between; align-items: center; gap: 1rem; flex-wrap: wrap;
  padding-block: 1.5rem 2rem; font-size: .875rem; }
.foot p { margin: 0; }
.foot-logo { display: block; width: auto; height: 26px; opacity: .92; }

/* ---------------- hero and search ---------------- */
.hero { padding-block: clamp(2.5rem, 8vh, 4.5rem) clamp(2rem, 6vh, 3.25rem);
  background: radial-gradient(70% 55% at 90% 0%, var(--blue-t) 0%, rgba(227,241,251,0) 60%), var(--paper); }
.hero h1 { margin: 0; font-size: clamp(2.2rem, 5.6vw, 3.6rem); font-weight: 800; line-height: 1.04; max-width: 16ch; }
.lede { margin: 1.1rem 0 0; font-size: clamp(1.0625rem, 2.1vw, 1.1875rem); color: var(--ink-2); max-width: 54ch; }
.fine { margin: .8rem 0 0; font-size: .875rem; color: var(--ink-3); }

.search { margin-block-start: 1.8rem; max-width: 720px; }
.search-label { display: block; font-size: 1rem; font-weight: 700; margin-block-end: .5rem; }
.search-row { display: flex; gap: .5rem; }
.search-in { flex: 1; min-width: 0; font-family: var(--sans); font-size: 1.0625rem; padding: .9rem 1.1rem;
  border: 2px solid var(--line); border-radius: 12px; background: var(--card); color: var(--ink); }
.search-in:focus { border-color: var(--blue); outline: none; box-shadow: 0 0 0 4px var(--blue-t); }
.search-go { width: 54px; flex: none; border: none; border-radius: 12px; background: var(--blue-d); cursor: pointer; display: grid; place-items: center; }
.search-go:hover { background: #03507f; }
.search-go i { width: 16px; height: 16px; border: 3px solid #fff; border-radius: 50%; position: relative; }
.search-go i::after { content: ""; position: absolute; width: 3px; height: 9px; background: #fff; bottom: -8px; right: -5px; transform: rotate(-45deg); }
.hits { list-style: none; margin: .6rem 0 0; padding: 0; background: var(--card); border: 1px solid var(--line);
  border-radius: 12px; overflow: hidden; box-shadow: 0 14px 40px -24px rgba(20,32,43,.3); }
.hit a { display: block; padding: .85rem 1.1rem; text-decoration: none; color: var(--ink); border-top: 1px solid var(--line); }
.hit:first-child a { border-top: none; }
.hit a:hover { background: var(--blue-t); }
.hit-title { display: block; font-weight: 700; }
.hit-sum { display: block; font-size: .875rem; color: var(--ink-3); margin-block-start: .15rem; }
.hit-none { padding: .85rem 1.1rem; font-size: .9375rem; color: var(--ink-2); }

/* ---------------- blocks ---------------- */
.block { padding-block: clamp(2.5rem, 7vh, 4rem); border-top: 1px solid var(--line); }
.block.alt { background: var(--paper-2); }
.block h2 { margin: 0 0 1.4rem; font-size: clamp(1.5rem, 3.8vw, 2.1rem); font-weight: 800; }
.more { margin: 1.2rem 0 0; font-weight: 600; }

.cats { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: .8rem; }
@media (max-width: 860px) { .cats { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 480px) { .cats { grid-template-columns: minmax(0, 1fr); } }
.cat a { display: flex; flex-direction: column; gap: .3rem; background: var(--card); border: 1px solid var(--line);
  border-radius: var(--r); padding: 1.1rem 1.2rem; text-decoration: none; color: var(--ink); min-height: 92px;
  border-inline-start: 4px solid var(--blue); transition: transform .15s, box-shadow .15s; }
.cat a:hover { transform: translateY(-2px); box-shadow: 0 16px 36px -26px rgba(20,32,43,.4); }
.cat-name { font-size: 1.0625rem; font-weight: 700; }
.cat-n { font-size: .8125rem; color: var(--ink-3); }

/* ---------------- triage ---------------- */
.askbox { background: var(--card); border: 1px solid var(--line); border-radius: 20px; padding: clamp(1.15rem, 2.6vw, 1.75rem); max-width: 820px; }
.ask-top { display: flex; align-items: center; justify-content: space-between; gap: 1rem; }
.ask-step { font-size: .8125rem; font-weight: 600; color: var(--ink-3); font-variant-numeric: tabular-nums; }
.askbox h2 { margin: .3rem 0 1.1rem; font-size: clamp(1.4rem, 3.4vw, 1.85rem); font-weight: 800; }
.q-label { margin: 0 0 .7rem; font-size: 1rem; font-weight: 600; }
.opts { display: flex; flex-wrap: wrap; gap: .55rem; }
.opt { font-family: var(--sans); font-size: .9375rem; font-weight: 600; cursor: pointer; background: var(--paper);
  color: var(--ink); border: 2px solid transparent; border-radius: 12px; padding: .8rem 1.05rem; text-align: start; min-height: 46px;
  transition: border-color .15s, background .15s; }
.opt:hover { border-color: var(--blue); background: #fff; }
.back { margin-block-start: 1rem; font-family: var(--sans); font-size: .9375rem; font-weight: 600; cursor: pointer;
  background: none; border: none; color: var(--blue-text); padding: .4rem 0; text-decoration: underline; }
.result { margin-block-start: 1.2rem; padding-block-start: 1.2rem; border-top: 1px solid var(--line); animation: rise .3s ease-out both; }
@keyframes rise { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
.r-head { display: flex; align-items: center; justify-content: space-between; gap: 1rem; flex-wrap: wrap; }
.r-head h3 { margin: 0; font-size: 1.1875rem; font-weight: 800; }
.r-flag, .flag { font-size: .75rem; font-weight: 800; letter-spacing: .03em; padding: .28rem .65rem; border-radius: 99px; white-space: nowrap; }
.r-urgent, .flag-urgent { background: var(--coral-t); color: var(--coral); }
.r-normal, .flag-normal { background: var(--amber-t); color: var(--amber); }
.r-likely { margin: .7rem 0 0; font-size: 1.0625rem; }
.r-sub { margin: 1.1rem 0 .4rem; font-size: .8125rem; font-weight: 800; letter-spacing: .04em; color: var(--blue-text); }
.r-list { margin: 0; padding-inline-start: 1.2rem; display: grid; gap: .45rem; }
.r-list li { font-size: .9375rem; color: var(--ink-2); }
.r-next { margin: 1.1rem 0 0; font-size: .9375rem; font-weight: 600; }
.btn { display: inline-flex; align-items: center; min-height: 48px; margin-block-start: 1rem; background: var(--blue-d); color: #fff;
  text-decoration: none; font-family: var(--sans); font-weight: 700; font-size: 1rem; padding: .8rem 1.4rem; border-radius: 12px; border: none; cursor: pointer; }
.btn:hover { background: #03507f; }
.r-fine { margin: 1rem 0 0; font-size: .8125rem; color: var(--ink-3); }

/* ---------------- services ---------------- */
.bento { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: .9rem; }
.svc { grid-column: span 1; background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 1.25rem 1.3rem;
  display: flex; flex-direction: column; gap: .5rem; transition: transform .18s, box-shadow .18s; }
.svc:hover { transform: translateY(-3px); box-shadow: 0 18px 40px -28px rgba(20,32,43,.35); }
.svc.is-wide { grid-column: span 2; background: var(--blue-d); color: #fff; border-color: var(--blue-d); justify-content: space-between; gap: 1rem; }
.svc.is-wide h3 { color: #fff; font-size: clamp(1.4rem, 2.4vw, 1.9rem); max-width: 14ch; }
.svc.is-wide p { color: #fff; font-size: 1.0625rem; max-width: 40ch; }
.svc-tag { align-self: flex-start; font-size: .6875rem; font-weight: 800; letter-spacing: .05em; padding: .22rem .55rem; border-radius: 99px; background: var(--paper-2); color: var(--ink-2); }
.svc-tag.is-remote { background: var(--blue-t); color: var(--blue-text); }
.svc.is-wide .svc-tag { background: var(--paper); color: var(--blue-text); }
.svc h3 { margin: 0; font-size: 1.125rem; font-weight: 700; }
.svc p { margin: 0; font-size: .9375rem; color: var(--ink-2); }
@media (max-width: 900px) { .bento { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 560px) { .bento { grid-template-columns: minmax(0, 1fr); } .svc.is-wide { grid-column: span 1; } }

.steps { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 1.2rem; }
@media (max-width: 760px) { .steps { grid-template-columns: minmax(0, 1fr); } }
.steps li { display: flex; flex-direction: column; gap: .6rem; }
.steps i { font-style: normal; font-size: 2.4rem; font-weight: 800; letter-spacing: -.04em; line-height: 1; color: var(--blue); }
.steps p { margin: 0; font-size: 1rem; color: var(--ink-2); }

/* ---------------- ask form and contact ---------------- */
.reach { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(1.5rem, 4vw, 3.5rem); align-items: start; }
@media (max-width: 800px) { .reach { grid-template-columns: minmax(0, 1fr); } }
.reach-p { margin: .8rem 0 0; font-size: 1rem; color: var(--ink-2); max-width: 46ch; }
.contact { display: grid; gap: .7rem; margin-block-start: 1.2rem; }
.contact-item { display: block; background: var(--card); border: 1px solid var(--line); border-radius: var(--r);
  padding: .95rem 1.1rem; text-decoration: none; color: var(--ink); }
.contact-item:hover { border-color: var(--blue); }
.contact-what { display: block; font-size: .8125rem; font-weight: 700; color: var(--blue-text); }
.contact-item b { display: block; margin-block-start: .2rem; font-size: 1.0625rem; overflow-wrap: anywhere; }

.askform { background: var(--card); border: 1px solid var(--line); border-radius: 20px; padding: clamp(1.15rem, 2.6vw, 1.6rem); display: grid; gap: 1rem; }
.askform label { display: grid; gap: .4rem; font-size: .9375rem; font-weight: 600; }
.askform input, .askform select, .askform textarea { font-family: var(--sans); font-size: 1rem; padding: .75rem .9rem;
  border: 2px solid var(--line); border-radius: 10px; background: var(--paper); color: var(--ink); min-height: 46px; }
.askform textarea { resize: vertical; min-height: 130px; }
.askform input:focus, .askform select:focus, .askform textarea:focus { border-color: var(--blue); outline: none; box-shadow: 0 0 0 4px var(--blue-t); }
.form-err { margin: 0; font-size: .875rem; font-weight: 600; color: var(--coral); }
.askform .btn { justify-self: start; margin-block-start: 0; }

/* ---------------- guides ---------------- */
.guides-top { padding-block: clamp(2.5rem, 7vh, 4rem) 1rem; }
.guides-top h1 { margin: 0; font-size: clamp(2rem, 5vw, 3rem); font-weight: 800; }
.ggroup { padding-block: 1.6rem 2rem; border-top: 1px solid var(--line); }
.ggroup-h { margin: 0 0 1rem; font-size: 1.25rem; font-weight: 800; }
.gcards { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .8rem; }
@media (max-width: 700px) { .gcards { grid-template-columns: minmax(0, 1fr); } }
.gcard a { display: flex; flex-direction: column; gap: .3rem; background: var(--card); border: 1px solid var(--line);
  border-radius: var(--r); padding: 1.05rem 1.15rem; text-decoration: none; color: var(--ink); transition: border-color .15s; }
.gcard a:hover { border-color: var(--blue); }
.gcard-title { font-weight: 700; font-size: 1.0625rem; }
.gcard-sum { font-size: .875rem; color: var(--ink-3); }

.guide { max-width: 760px; padding-block: clamp(2rem, 6vh, 3.5rem) clamp(2.5rem, 7vh, 4rem); }
.crumbs { margin: 0 0 1.2rem; font-size: .875rem; color: var(--ink-3); display: flex; gap: .5rem; flex-wrap: wrap; }
.crumbs a { font-weight: 600; text-decoration: none; }
.guide-head { display: flex; align-items: center; justify-content: space-between; gap: 1rem; flex-wrap: wrap; }
.guide h1 { margin: 0; font-size: clamp(1.8rem, 4.6vw, 2.6rem); font-weight: 800; line-height: 1.1; }
.guide-lede { margin: .9rem 0 0; font-size: 1.125rem; color: var(--ink-2); }
.guide h2 { margin: 2.2rem 0 .8rem; font-size: 1.25rem; font-weight: 800; }
.guide-steps { margin: 0; padding: 0; list-style: none; counter-reset: step; display: grid; gap: .9rem; }
.guide-steps li { position: relative; padding-inline-start: 3rem; font-size: 1.0625rem; color: var(--ink); }
.guide-steps li::before { counter-increment: step; content: counter(step); position: absolute; inset-inline-start: 0; top: .05em;
  width: 2.1rem; height: 2.1rem; border-radius: 50%; background: var(--blue-d); color: #fff; font-weight: 800; font-size: .9375rem;
  display: grid; place-items: center; }
.guide-stop { margin-block-start: 2rem; background: var(--card); border: 1px solid var(--line); border-inline-start: 4px solid var(--blue);
  border-radius: var(--r); padding: 1.2rem 1.4rem; }
.guide-stop h2 { margin: 0 0 .5rem; }
.guide-stop p { margin: 0; color: var(--ink-2); }
.guide-fine { margin: 1.6rem 0 0; font-size: .875rem; color: var(--ink-3); }

/* ---------------- Arabic ---------------- */
.is-ar, .is-ar h1, .is-ar h2, .is-ar h3, .is-ar .opt, .is-ar .btn, .is-ar .cta, .is-ar .back, .is-ar .search-in,
.is-ar .askform input, .is-ar .askform select, .is-ar .askform textarea, .is-ar .top-link, .is-ar .brand-help { font-family: var(--arabic); }
.is-ar { line-height: 1.75; }
.is-ar h1, .is-ar h2, .is-ar h3 { letter-spacing: 0; line-height: 1.25; }
.is-ar .kicker, .is-ar .eyebrow, .is-ar .contact-what, .is-ar .r-sub, .is-ar .r-flag, .is-ar .flag, .is-ar .svc-tag { letter-spacing: 0; }
.is-ar .lede, .is-ar .steps p, .is-ar .svc p, .is-ar .r-likely, .is-ar .reach-p, .is-ar .guide-steps li, .is-ar .guide-lede { line-height: 1.85; }
.is-ar .contact-item b { direction: ltr; text-align: start; }