Everyday computing help
Something broken? Tell us.
Laptops, desktops, phones and websites. Tell us what is happening in your own words and we will tell you what it usually is, what you can try yourself, and when it needs a proper look.
Two questions.
What are we looking at?
What is it doing?
What we do
Six things, done properly.
How it works
No surprises.
- 1
Tell us what is happening. Email, or use the two questions above. Photos of any error message help more than you would think.
- 2
We tell you what it is and what it costs. Before any work starts, not after. If it is not worth repairing we will say so.
- 3
You decide. If you say no, you pay nothing. If you say yes, the price does not move unless we find something new and ask you first.
Ask us
Still stuck? Tell us in your own words.
This opens an email to us with what you write below already filled in. Nothing is sent until you press send in your mail app.
Websites, setup, slow machines and most problems can be sorted remotely, so it does not matter where you are.
Hardware that needs hands on it, a dead board or a cracked screen, we arrange in person or through a courier.